Technical and RMA service support
webpage updated on
July 29, 2011
Any questions
be directed to our professional team through this form or either
calling to 886-2-2906-7600 or mailing to
sales@genesysgroup.com.tw,
we will feedback to you within 24 hours, thank you very much.
Warranty: Globally 3 years since the date we shipped (chassis and
chassis fans and Emacs/Zippy and Enhance power supply).
DOA shipping cost: We cover two-way
shipping cost.
RMA shipping cost: Customer covers while returning, and we cover the
shipping cost when repaired.
RMA fee: All free of charge within warranty period, and some expense required
or may not be required if warranty expired.
