Technical and RMA service support
webpage updated on January 04,
2010
Any questions be directed to our professional team through
this form or either calling to 886-2-2906-7600 or mailing to
sales@genesysgroup.com.tw,
we will feedback to you within 24 hours, thank you very much.
Warranty: Globally 3 years since the date we shipped (chassis and chassis fans).
RMA shipping cost: Customer covers while returning, and
we cover the shipping cost when repaired. However, we cover all
shipping cost if DOA.
RMA fee: All free within warranty period, and some expense required or may
not be required if warranty expired.
